Privacy policy

 

CEYLON SLATE (PVT) LTD PRIVACY POLICY


Overview

This Privacy Policy describes how CEYLON SLATE (PVT) LTD (the "Site", "we", "us", or "our") collects, uses, and discloses your Personal Information when you visit or make a purchase from our website.


Collecting Personal Information

When you visit the Site, we collect certain information about your device, your interaction with the Site, and information necessary to process your purchases. We may also collect additional information if you contact us for customer support.

Personal Information includes:

  • Device Information: Browser version, IP address, time zone, cookie data, sites/products viewed, and interactions with the Site. Collected automatically via cookies, log files, web beacons, tags, or pixels.

  • Order Information: Name, billing/shipping address, payment confirmation, email, and phone number. Collected directly to process payments, arrange shipping, provide invoices, and screen for fraud.


Secure Payment Processing via PayHere

Payments are securely processed through PayHere, a PCI‑DSS compliant gateway. CEYLON SLATE (PVT) LTD does not store or access your full credit card, debit card, or bank account details. Sensitive payment data is submitted directly to PayHere via a secure SSL/TLS connection.


Sharing Personal Information

We share your Personal Information with service providers to help us provide our services and fulfill contracts with you:

  • Shopify powers our online store.

  • PayHere handles payment processing and fraud prevention.

  • We may share information to comply with laws, respond to legal requests, or protect our rights.


Behavioral Advertising

We may use your Personal Information for targeted ads or marketing communications. You can opt out via standard portals such as the Digital Advertising Alliance.


Data Retention

Order Information is retained for our records unless and until you request deletion.


Cookies

Cookies are small data files downloaded to your device when visiting our Site. We use different types: strictly necessary, performance, advertising, and social media/content cookies. They improve your browsing experience by remembering preferences like login and region.


Changes

We may update this Privacy Policy from time to time to reflect changes in practices or for legal/regulatory reasons.